Unexpected outage on managed database

Incident Report for Apwide

Resolved

Golive & Time Squad were unavailable this morning for a duration of 1 hour and 10 minutes.

The root cause of the issue was a problem accessing the application databases. After contacting our hosting provider, they confirmed that a network maintenance was scheduled for this morning. Traffic was supposed to be rerouted, but a configuration issue caused a routing error.

We apologize for the inconvenience caused.

Posted Apr 17, 2025 - 03:30 CEST